We are dedicated and committed to delivering high-quality and on time delivery services of our medical products with efficient and reliable shipping services. This Shipping Policy outlines our shipping processes, rates, delivery times, and other related details for orders placed through our website, https://beingwell.co.in/
1. General Shipping Information
- Order Processing: Orders are processed within 2-3business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive a notification email once your order has been shipped. - Shipping Schedule: We ship orders on days from Monday through Saturday, excluding holidays.
- Shipping Carriers: We use reputable carriers or transportation such as [Mahavir Travels, Gujarat cargo] to ensure timely delivery of your orders.
2. Shipping Rates and Delivery Estimates
- Domestic Shipping (Within [Country]): standard shipping charges over 50-100/-
- Within Gujarat (within [city]): Free Shipping
- Standard Shipping Charges: ₹50-₹100 depending on location.
- Within Gujarat: Free shipping for deliveries within Gujarat.
- Delivery Timeframes: Domestic deliveries typically arrive within 3-5 business days from the shipping date
- Deliveries within Gujarat will be completed within 1-2 business days.
3. Special Considerations for Medical Products
- Temperature-Sensitive Items: Products that require temperature control are shipped using specialized packaging to maintain stability and efficacy during transit.
- Hazardous Materials: Certified medical products classified as hazardous materials may have specific shipping restrictions and cannot be expedited.
4. Tracking Your Order
- Once your order is shipped, you will receive a tracking number via email.
- Please allow 48 hours for tracking updates after receiving your tracking information
5. Delivery Policy
- Estimated Delivery Times: Delivery estimates are provided at checkout based on the shipping method and location.
- The standard delivery timeline is 3-5 business days for most orders
- Failed Deliveries: In case of unsuccessful delivery attempts, you may be responsible for additional shipping costs.
6. Damaged or Lost Packages
- Damaged Packages: If your order arrives damaged, please contact us immediately at [Contact Email/Phone Number] with photos of the damaged item(s) and packaging. We will arrange for a replacement or refund as appropriate.
- Lost Packages: If your package is lost in transit, please contact us as soon as possible. We will work with the carrier to locate your package or send a replacement if necessary.
7. Contact Us
If you have any questions or concerns about your order or shipping, please reach out to us at:
SKP Beingwell Solutions LLP
Phone: +91 99134 85034
Email: beingwellsk@gmail.com
Delivery Timeline:
Delivery Timeline:
Order Processing + Shipping Timeline: Orders are processed within 72 hours, and delivery is completed within 3-5 business days depending on the destination